Our guide, Nikola, was there when the attacks happened. It was so moving to hear the story from his perspective. This is a not to be missed tour.

NYC insiders
Our guides share firsthand stories from their personal experience of 9/11.

Free cancellation
We value flexibility and offer free refunds 24 hours before your tour.

Tickets upgrades
Visit the 9/11 Museum and One World Observatory to enhance your trip.
Led by New Yorkers with a personal connection to 9/11
On this 90-minute tour of Ground Zero, New York, you’ll hear firsthand accounts from guides who remember September 11, 2001. Learn about the new World Trade Center, the symbolism behind the 9/11 Memorial and Museum, and the people who reshaped the city after tragedy. It’s an opportunity to not only honor the lives lost but also to celebrate New York City’s resilience.

Our 9/11 experiences
Guided Tour
Includes:
- 90-minute tour of Ground Zero with firsthand stories
Tour + 9/11 Museum
Includes:
- 90-minute tour of Ground Zero with firsthand stories
- 9/11 Museum skip-the-line ticket
All Access Tour
Includes:
- 90-minute tour of Ground Zero with firsthand stories
- 9/11 Museum skip-the-line ticket
- One World Observatory ticket
- Max time savings with all tickets included
Private 9/11 Tours
Includes:
- A dedicated private guide
- 90-minute tour of Ground Zero with firsthand stories
- For 1-15 guests
- Can upgrade to add on the museum and observatory
All Access Tour
Includes:
- 90-minute tour of Ground Zero with firsthand stories
- 9/11 Museum skip-the-line ticket
- One World Observatory ticket
- Max time savings with all tickets included
Guided Tour
Includes:
- 90-minute tour of Ground Zero with firsthand stories
Tour + 9/11 Museum
Includes:
- 90-minute tour of Ground Zero with firsthand stories
- 9/11 Museum skip-the-line ticket
Private 9/11 Tours
Includes:
- A dedicated private guide
- 90-minute tour of Ground Zero with firsthand stories
- For 1-15 guests
- Can upgrade to add on the museum and observatory
Firsthand accounts
As longtime New Yorkers, we’ll never forget September 11th, 2001, and the days that followed. We each had different experiences, but together they tell a shared story. Here, our guides relate a few of their memories from 9/11.
“On September 11, I awoke to a delightful break from the sweltering heat and humidity we had endured all summer long. I was singing at a nursing home, a distance away from the Financial District, and had begun engaging with the residents in the dementia unit when a nurse ran in saying, “A small plane just hit the twin towers!” We ran to the TV and watched in horror, along with 2 billion other people, as the second plane hit. This was no accident. All I could think was ‘Wow, it’s going to take a long time to repair this damage.’ My heart broke in a thousand different ways as I watched what happened over the next hour or so.”
“I was sleeping in on September 11, 2001, and was awakened at around 9:15am by the sound of fire engine sirens- lots of them. I looked out of the apartment window, out into the gorgeous Indian summer day, and saw a stream of firetrucks racing downtown. A big plume of thick smoke was visible in the sky as I looked south from 24th street. Judging by its size, I figured it must have been in a nearby neighborhood.”