9/11 Ground Zero Tour + Freedom Tower Tickets

  • $69 /adult, $59/child (ages 6-12)
  • From 3138 Reviews
  • Daily at 9:30am, 10:30am, and 2:00pm
  • 1.5 Hrs Guided Tour + Typically 1 Hr Self-guided Observatory Visit
  • Meets outside of St Paul's Chapel on Broadway

Entry tickets on Timed Access
Limited Spaces. Flexible Rescheduling. Secure Booking.

Tour Highlights

  • 90 minute guided tour of Ground Zero and 9/11 Memorial with an English-speaking guide
  • Guided by those with personal connections to 9/11
  • Entry into Freedom Tower Observatory - Limited tickets available
  • Hear firsthand accounts of tragedy and heroism from guides with personal connections to 9/11
  • Does not include tickets for the 9/11 Museum

Tour Schedule

9:30am Tour 10:30am Tour 2:00pm Tour
Tour 9:30am-11:00am 10:30am-12:00pm 2:00pm-3:30pm
Observatory 11:30am-12:30pm* 12:30pm-1:30pm* 4:00pm-5:00pm*
*Average Observatory time is 1 hour. Entry times may vary slightly with availability.

Tour Details

Join us for a tour of the former World Trade Center in New York City as we commemorate the tragic events of 9/11. You will hear firsthand accounts from our guides, who are New Yorkers with personal connections to 9/11.

St. Paul’s Chapel

We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use. Just one block away from the 9/11 attacks, it miraculously survived the falling building and debris. St. Paul’s Chapel served as a makeshift rescue center during the aftermath: Its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world supporting New York City, the church serves as both a landmark and a tribute.

Firefighter’s 9/11 Memorial Wall

Next, listen to the heroic stories of the emergency responders at the Firefighter's 9/11 Memorial Wall, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero.

9/11 Memorial

Finally, you'll enter the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Take a moment at Michael Arad’s “Reflecting Absence,” a man-made waterfall that symbolizes the void left behind by tragedy. Learn how the names of the nearly 3,000 victims were placed around the waterfall next to their friends, family members, and colleagues. See the new Freedom Tower and World Trade Center rise from the ground.


After the Museum visit, you will head to the Observatory which is a two-minute walk away. This panoramic observation deck is a marvel of engineering and architecture. The program begins in the lobby of the Freedom Tower with "Voices" - a film dedicated to the men and women of the Twin Towers and the new One World Trade Center. You will then take the "Sky Pod" elevator, which rises 1,250 ft (381 m) in the air in 60 seconds.

The Observation Deck begins on the 102nd floor with the See Forever Theater and moves down to the 100th floor, where the main observation deck is situated. Immersive LED displays, interactive touch screen video, and dining options mean there's plenty to do, but the true draw is the view that awaits: the impressive New York Skyline stretching across all of Manhattan.

  • Bryan (Australia)
  • "Great viewing on a clear day. Staff made sure everything worked well and the overall experience was fantastic. Our Tour Guide was very knowledgable and his tour moved well through the points of interest. Overall great tour and well worth the charges."
  • Lizzie H (Sheffield, United Kingdom)
  • "This tour gave a very real view of the events of 911. Rob was our guide and he had me totally absorbed from start to finish. It was a very humbling experience and I felt it was an opportunity to reflect and pay respects to all those who lost their lives and loved ones in that day. We finished off by going up the observatory which was well worth the visit. Highly recommended!"
  • TERRY AND PAM M (Danville, California)
  • "My wife and I recently had the great fortune of touring Ground Zero, the Museum and the Observatory with the magnificent tour guide ROB. He was a true wealth of information and had firsthand knowledge of the tragedies of 9-11. He was so personable and kind and enhanced the experience which is really overwhelming. It seemed as though he knew everything!"
  • bpe506 (Virginia Beach)
  • "Ms. Nathalie Fredrick was our tour guide. A live-long New Yorker, she knows the city well and historical and currents facts. As an actress, she spoke and projected well and made the tour the center of attraction and not herself. We have had tour guides who tried to hard to be entertaining.I ambulate with a cane and she took the time to make sure I kept up with the group. The weather cooperated and it was a clear day and nice views up on One World Observatory."
  • Kathleen K (Las Vegas, Nevada)
  • "Tauren, our guide was nothing short of spectacular. She was so knowledgeable and she was truly able to impart to us the effect of 9/11 on New Yorkers. Of course we know the impact on the world on that awful day, but she, being a New Yorker, was able to tell us specifically her deeply personal story, and her family's story. And, we particularly liked learning about the new construction and architectural designs that were put In place in the re-building. Tauren not only showed us things we might never have known about (i.e., St. Paul's), she prepared us for what we were about to see and experience in the Museum and the Freedom Tower."
  • JennyS410 (Darien, Connecticut)
  • "Make it a priority to do this first when you come to NYC. Our tour guide Mary was prepared, well-informed, friendly, and organized. Do not miss the Observatory, if only for the elevator ride."

    Tour Policy:

    • Please arrive 10 minutes early as we start on time. If late, we cannot guarantee you will be able to catch and join the group.
    • Just tell the guide your name. No need to print out the ticket.

    Rescheduling Policy

    • Free Rescheduling 48 hours prior to tour: You can always reschedule any tour without penalty if done 48 hours prior to tour time. You can transfer or gift your tour to others.
    • Inside of 48 hours, rescheduling fee is $30/person.
    • Refund after rescheduling: Once you have been rescheduled, there can be no refunds if you decide not to take the tour.

    Weather Policy

    ACTIVITY TAKES PLACE OUTDOORS: Dress appropriately for the weather. The tour happens in rain or snow. The tour has large portion that is outdoors, so please dress appropriately and be prepared for the weather. For the 9/11 Ground Zero tour portion, you can always reschedule your tour without penalty if you would like to change to a different day. In the rare case of downpours or undoable weather conditions, we will cancel the tour and offer refund. However, the Freedom Tower tickets cannot be rescheduled since they are date/time specific.

    Freedom Tower Policy

    Tickets are only available on specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically the entry time for the 10:30am tour will be at 12:30pm. The 2:00pm tour will typically have an entry time of 4:00pm. The actual entry time may vary based on availability. In the case of no availability, we will notify the customer to either select another date, another tour or refund their purchase.

    Meeting Location: Outside of St Paul's Chapel, 209 Broadway

    By Subway:

    2 3 4 5 A C J Z to Fulton Street.
    Or Rto Cortland Street. Walk 1 block east to St Paul's Chapel.

    By Car: Click here to view a map (pops open in a new window) of nearby paid parking spaces. Not recommended due to unpredictable traffic which may cause you to miss the tour.

    Tour Bus Loading/ Unloading and Parking: Click here (opens in a new window) for DOT's permitted tour bus map in lower Manhattan.

    (Tour ending location is at the 9/11 Memorial, about 4 blocks from the meeting location.)