Ground Zero and 9/11 Memorial Tours

Tours of 9/11 Memorial, 9/11 Museum Tickets, and One World Observatory Access Included

Make the most of your experience with New Yorkers who have personal connections to the events of 9/11

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When the planes hit the Twin Towers on 9/11, the world watched as the most recognizable symbols of power and freedom in the Western hemisphere fell. From the clear blue morning sky to the smell of fire and the sound of sirens, New Yorkers witnessed firsthand the events of that day. Even now, they can recall the moments of tragedy and the acts of heroism that tested, and ultimately strengthened, our city.

The new World Trade Center and 9/11 Memorial are living tributes that honor the lives lost and celebrate New York City’s resilience. It is difficult to understand their historical significance without context. Join our tour guides, all New Yorkers who have personal connections to 9/11, as they recount their experiences of that day.

birds eye view of 911 ground zero memorial pools

ALL ACCESS: Includes 90-minute guided tour of Ground Zero, followed by expedited entry to the 9/11 Museum and One World Observatory ("Freedom Tower"). Limited tickets available.

$109 / adult $99 / child

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people stand on marble floor and sit on metal benches

Includes 90-minute guided tour of Ground Zero, followed by expedited entry to the 9/11 Museum. Limited tickets available. Select 2:00pm and save $5

$69 / adult $59 / child

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glass skyscraper

Includes 90-minute guided tour of Ground Zero, followed by entry to the One World Observatory ("Freedom Tower"). Limited tickets available.

$69 / adult $59 / child

TOUR DETAILS BOOK NOW

tour guide in front of a tour group

A 90-minute guided tour of Ground Zero, led by New Yorkers with personal connections to the events of 9/11. Includes visit to St. Paul's Chapel, Firefighter's 9/11 Memorial Wall, and the 9/11 Memorial.

$35 / adult $30 / child

TOUR DETAILS BOOK NOW

TOUR DETAILS

Each option includes a highly-rated 90-minute guided tour of Ground Zero and 9/11 Memorial with a professional guide.

Daily starting times are 9:30am, 10:30am, 2:00pm. Children prices are for ages 6-12. For private and group tours, please click here.

You will have exclusive access to our Skip the Line entry to the 911 Museum.

OVER 7,884 REVIEWS

"Ray our guide gave the day the respect it deserved. He told us what it was like to be a New Yorker not only that day but since. He talked about people who were intimately involved in the day, including his family members. To walk up to the Pools where the towers stood is one thing, but to get the story behind how and what's there, is so much more"

"Great experience... the tour was a bit surreal and Fred relayed the stories and how the events that day impacted New Yorkers."

"Worth every penny we paid to get something other than a media-driven, sensational perspective on our history. Tony was there... He covered it all: the good, the bad, the ugly, the past & the future. The man is not ever at a loss for words... This is one & one-half hours of intense information & movement. Went reluctantly; left thrilled to have done it."

"His account was informative and emotional but showed the resilience and determination of the New York people - who are adorable. We toured the chapel, the plaza and the memorial itself, which is obviously very emotional. John was able to give us the information that we would most definitely had missed if we hadn't taken this tour."

Frequently Asked Questions

"What is Ground Zero?", "How much time should I spend in the museum?", "Is this a good tour for children?" and other answers can be found here.

group of people stand near stairs and explore surroundings

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tour guide explains something to a group of people

First Hand Accounts

We are New Yorkers with personal connection to the events of September 11, 2001. Read our first hand accounts below.

Continue reading the personal accounts here.

"I watched the television in disbelief as the two towers collapsed. I walked outside to the Hudson River just after the attacks, and saw the smoke rising from the burning ground zero. All around my neighborhood I saw people walking to the nearby park, which led to the Henry Hudson Bridge, hoping to get out of Manhattan and into New Jersey by walking- fearing more attacks on Manhattan might be on the way."
-Mary

"I remember what a beautiful day it was waking up, and how bright blue the sky was. I was typing a reflection paper due in class that day when my best friend’s mom messaged me on AOL asking to me to look out my dorm room window to see if the World Trade Center was bombed. I remembered that happened in 1993, so was very surprised by her asking, and went to our common room..."
-Tom

“I was a photojournalist in my neighborhood of Brooklyn when the planes struck. I had to get into Manhattan quickly and figured the best way was to ride in with the firemen from my area... I got a ride over to Manhattan in an ambulance that was heading over from a local hospital, as thousands were crossing the opposite way into Brooklyn to escape the chaos...”
-Rob