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9/11 Ground Zero Tour with 9/11 Museum

Guided tour + Museum

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Extend your visit with the 9/11 Museum

This experience begins with a tour of the former World Trade Center, led by a guide with a personal connection to the events of 9/11. After your tour, you’ll receive a timed-entry ticket to the 9/11 Museum so you can explore the extensive collection and exhibits without waiting in line.

When

10:30 AM, 1 PM daily

Duration

3.5 hours (90 minutes guided)

Price

$84 per adult €80 per adult £66 per adult C$120 per adult A$132 per adult
$75 per child €72 per child £59 per child C$107 per child A$118 per child

$84 per adult

$75 per child
3.5 hours (90 minutes guided)
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    Flexible scheduling and refunds

"I got a ride over to Manhattan in an ambulance that was heading over from a local hospital, as thousands were crossing the opposite way into Brooklyn to escape the chaos..."

Rob, tour guide

What’s Included

St. Paul’s Chapel

As one of NYC’s oldest buildings, this church is a landmark worth visiting in its own right, but it also has a close tie to 9/11. Just a block from the former World Trade Center, the church opened its doors to victims needing help in the aftermath of 9/11. Today, mementos shared from loved ones and supporters are on display inside the church, a testament to solidarity in the face of tragedy.

1

9/11 Memorial

Our tour of the memorial covers the sites and symbols that make this place a fitting tribute to the lives lost in the World Trade Center attacks. Here, you can see the largest artificial waterfall on the continent, “Reflecting Absence,” filling the footprints of the Twin Towers. In the distance, admire the new World Trade Center and Freedom Tower that show how New York rebuilt after 2001.

2

9/11 Museum

The 9/11 Museum offers an extensive collection of artifacts, firsthand accounts, and historical records relating to September 11th, and a visit here is a great follow-up to your guided tour. Your guide will give you a preview of the museum so you know what to expect and can plan accordingly. You’ll receive a timed ticket for entry and can tour the museum at your own pace. We recommend allowing two hours.

3

More at Ground Zero

Each guide's experience of that day is unique, and therefore so is each tour. In addition to the stops above, you may stop at other sites connected to Ground Zero. These include the FDNY Memorial Wall, the Oculus at the WTC Transportation Hub, the famous Survivor Tree, the Brooks Brothers building that served as a temporary morgue, and the Millennium Hotel, where the FBI later thwarted another attack on the city.

4
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I was typing a reflection paper due in class that day when my best friend’s mom messaged me on AOL asking to me to look out my dorm room window to see if the World Trade Center was bombed.

Tom, tour guide

Video Spotlights

Worth every penny we paid to get something other than a media-driven, sensational perspective on our history. Tony was there.

Robert

I think it was the best tour of all my travels over the past 30 years.

Juliya

You had a wealth of information that was well appreciated by myself and the high school boys that attended.

Tim

FAQs

Is the tour accessible for wheelchairs and strollers?

Yes, the tour is accessible for both wheelchairs and strollers.

Is the tour appropriate for children?

Yes, our guided tour of Ground Zero is appropriate for all ages. The subject matter is covered sensitively, and we’ve had many families enjoy our tours over the years. Kids 4-12 can join our tour at a reduced rate.

Does this tour cover the 9/11 Museum or Freedom Tower?

This tour includes admission to the 9/11 Museum, which your guide will prepare you for. Your tour of the museum is self-guided. If you want to visit the One World Observatory at Freedom Tower, try our all-access tour option.

What is the tipping policy?

Tips are always appreciated by our guides but never expected. They should be given if you believe your guide did an outstanding job and want to show your appreciation.

If I miss the tour, can I still get my ticket for the museum or observatory?

Your tour concierge will give you your museum or observatory ticket (or both if you’ve selected both upgrades) when you check in for your tour.

Getting Here

Meeting Point

209 Broadway, New York

Nearest Subways

1 2 4 5 A C J Z

to Fulton Street — Transit Center, or r to Cortland Street.

By Car

Note that traffic may be unpredictable and could cause you to miss the tour.

Open Map

Tour Ending Point

At the 9/11 Memorial (about 4 blocks from the meeting location) where you can continue to the nearby 9/11 Museum

Policies

Arrival

Please arrive at least 15 minutes early as we start on time. We can’t guarantee latecomers will be able to catch up and join the group.

When you arrive, just tell the guide your name at check-in. No need to print out anything.

Refunds and Rescheduling

We offer a 100% refund for the guided portion of your tour up to 24 hours before your tour start time. We also offer free rescheduling up to 24 hours before your tour start time. However, attraction tickets cannot be rescheduled or refunded as they’re issued for the time and date provided.

After you’ve rescheduled your tour once, there are no refunds if you decide not to take the tour. You can also transfer or gift your tour to someone else if you wish.

Weather

Our tours take place outdoors, rain, snow, or shine. Please check the forecast and dress for the weather. In rare cases of serious inclement weather, we may cancel the tour and offer you the opportunity to reschedule or receive a full refund.

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