The One World Observatory (also known as the Freedom Tower) features the highest panoramic views in the city.
You’ll also get to explore the 9/11 Museum at your leisure.
Your experience beings with a tour where you will hear firsthand accounts from our guides, who are New Yorkers with personal connections to September 11, 2001, After the tour, you’ll get to skip the standard ticket lines for faster entry.
|ADULT: $109 , CHILD: $99|
|9:30am, 10:30am, 2:00pm (Daily)|
|1.5 Hours Guided Tour + Typically 2 Hours Museum Visit, 1 Hour Self-guided Observatory Visit See Schedule|
|Meets outside of St Paul's Chapel on Broadway See Map|
Free Rescheduling 48 hours prior to tour: You can always reschedule any tour without penalty if done 48 hours prior to tour time. You can transfer or gift your tour to others.
Inside of 48 hours before your tour, rescheduling fees are:
Refund after rescheduling: Once you have been rescheduled, there can be no refunds if you decide not to take the tour.
There are bathrooms in St. Paul's Chapel. There are also bathrooms inside the 9/11 Museum and Freedom Tower if you have tickets for entry.
Yes the tour is wheelchair accessible. However we do not provide wheelchairs for the tour.
Tips are always appreciated by our guides, but never expected. They should be given if you believe your guide did an outstanding job, and further, if you as an individual want to demonstrate your appreciation to the guide for that job well done.
Yes, the subject matter is covered sensitively.
Nearest Subways: 2 3 4 5 A C J Z to Fulton Street - Transit Center, or Rto Cortland Street.
By Car: Click here to view a map (opens in a new window) of nearby paid parking spaces. Not recommended due to unpredictable traffic which may cause you to miss the tour.
Tour Bus Loading/ Unloading and Parking: Click here (opens in a new window) for DOT's permitted tour bus map in lower Manhattan.
Tour ends at the 9/11 Memorial (about 4 blocks from the meeting location)
We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use. Just one block away from the 9/11 attacks, it miraculously survived the falling building and debris. St. Paul’s Chapel served as a makeshift rescue center during the aftermath. Its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world supporting New York City, the church serves as both a landmark and a tribute.
You'll enter the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Take a moment at Michael Arad’s “Reflecting Absence,” a man-made waterfall that symbolizes the void left behind by tragedy. Learn how the names of the nearly 3,000 victims were placed around the waterfall next to their friends, family members, and colleagues. See the new Freedom Tower and World Trade Center rise from the ground.
You will be provided with timed entry tickets to minimize wait times. Museum entry time will be based on availability. Our guides will give you a preview of the museum and what to expect so you can plan accordingly, and still have time to see other sights important to you. The Museum visit will be unguided, so feel free to enjoy it at your leisure.
Also known as the One World Observatory. This panoramic observation deck is a marvel of engineering and architecture. The program begins in the lobby with "Voices" - a film dedicated to the men and women of the Twin Towers and the Freedom Tower. You will take the "Sky Pod" elevator which rises 1,250 ft (381 m) in the air in 60 seconds.
The Observation Deck spans 100 - 102nd floors. The See Forever Theater, immersive LED displays, interactive touch screen video, and dining options mean there's plenty to do, but the true draw is the view that awaits: the impressive New York Skyline stretching across all of Manhattan.
Each guide's experience of that day is unique, and therefore so is each tour. In addition to the stops above, you may stop at these additional sites to hear stories of affected lives and places.
Firefighter's Memorial Wall - Listen to the heroic stories of the emergency responders
The Oculus - The grand entrance to the WTC Transportation Hub
Survivor Tree - Removed from the rubble, replanted, and now flourishing in the middle of the memorial as a living reminder of resilience
Brooks Brothers - A building close to collapse which served as a temporary morgue
The Millennium Hotel - Where years later the FBI thwarted another attempted attack on the city
"I watched the television in disbelief as the two towers collapsed. I walked outside to the Hudson River just after the attacks, and saw the smoke rising from the burning ground zero. All around my neighborhood I saw people walking to the nearby park, which led to the Henry Hudson Bridge, hoping to get out of Manhattan and into New Jersey by walking- fearing more attacks on Manhattan might be on the way."
The 9/11 Memorial is the plaza located at the site of the former Twin Towers. The memorial was built to commemorate the attacks of September 11 2001, and the World Trade Center bombing of 1993 which killed six. It features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the original twin towers. Its design conveys a spirit of hope and renewal, and creates a contemplative space separate from the usual sights and sounds of a bustling metropolis.
The 9/11 Museum is located inside the 9/11 Memorial. Exhibits in the museum include 23,000 images, 10,300 artifacts, and nearly 2,000 oral histories of the dead provided by friends and loved ones, in addition to over 500 hours of video.
The One World Trade Center, known also as the Freedom Tower, is the nation's tallest skyscraper. It is located on the premises at the north-west corner of the site. The “Skypod” elevators go up 1,250 feet to the observatory which include breath-taking panoramic views of the city and surrounding areas, letting you see as far as Philadelphia!
The Oculus, the outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center. Though the tour does not normally include a visit inside, your guide may make a quick stop inside for an opportunity to appreciate the spacious, pearly white interior.