to Fulton Street — Transit Center, or r to Cortland Street.
"I got a ride over to Manhattan in an ambulance that was heading over from a local hospital, as thousands were crossing the opposite way into Brooklyn to escape the chaos..."
St. Paul’s Chapel
One of NYC’s oldest public buildings still in use, St. Paul's Chapel is a block from where the Twin Towers fell, but the building was miraculously unharmed. St. Paul’s Chapel served as a rescue center for victims and a repository for mementos shared by loved ones and friends from around the world. Some of these mementos are still visible today, making the chapel a great place to start our tour.
The 9/11 Memorial commemorates the lives lost in the World Trade Center attacks and the heroes who rushed in to help. Here, you can see the largest artificial waterfall on the continent, “Reflecting Absence,” filling the footprints of the Twin Towers. In the distance, admire the new World Trade Center and Freedom Tower that show how New York rebuilt after 2001.
Freedom Tower and the One World Observatory
Your self-guided visit to Freedom Tower begins in the lobby with "Voices," a film dedicated to the men and women of the Twin Towers and Freedom Tower. Afterward, take the "Sky Pod" elevator up 1,250 feet to the One World Observatory. The observation deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining. Best of all, you can see the NYC skyline stretching across all of Manhattan.
More at Ground Zero
Each guide's experience of that day is unique, and therefore so is each tour. In addition to the stops above, you may stop at other sites connected to Ground Zero. These include the FDNY Memorial Wall, the Oculus at the entrance of the WTC Transportation Hub, the famous Survivor Tree, the Brooks Brothers building that served as a temporary morgue, and the Millennium Hotel, where the FBI later thwarted another attack on the city.
"I was typing a reflection paper due in class that day when my best friend’s mom messaged me on AOL asking to me to look out my dorm room window to see if the World Trade Center was bombed."
Worth every penny we paid to get something other than a media-driven, sensational perspective on our history. Tony was there.
I think it was the best tour of all my travels over the past 30 years.
You had a wealth of information that was well appreciated by myself and the high school boys that attended.
Is the tour accessible for wheelchairs and strollers?
Yes, the tour is accessible for both wheelchairs and strollers.
Is the tour appropriate for children?
Yes, our guided tour of Ground Zero is appropriate for all ages. The subject matter is covered sensitively, and we’ve had many families enjoy our tours over the years. Kids 4-12 can join our tour at a reduced rate.
Does this tour cover the 9/11 Museum or Freedom Tower?
This tour includes admission to Freedom Tower and its observation deck, the One World Observatory. Your visit to Freedom Tower is self-guided, but your guide will prepare you by telling you more about the new One World Trade Center. If you want to visit the 9/11 Museum as well, we recommend our all-access tour option.
What is the tipping policy?
Tips are always appreciated by our guides but never expected. They should be given if you believe your guide did an outstanding job and want to show your appreciation.
209 Broadway, New York
Note that traffic may be unpredictable and could cause you to miss the tour.Open Map
Tour Ending Point
The guided portion of our tour ends at the 9/11 Memorial (about 4 blocks from the meeting location). Your visit to the observatory will be after the tour.
Please arrive at least 15 minutes early as we start on time. We can’t guarantee latecomers will be able to catch up and join the group.
When you arrive, just tell the guide your name at check-in. No need to print out anything.
Refunds and Rescheduling
We offer a 100% refund for the guided portion of your tour up to 24 hours before your tour start time. We also offer free rescheduling up to 24 hours before your tour start time. However, attraction tickets cannot be rescheduled or refunded as they’re issued for the time and date provided.
After you’ve rescheduled your tour once, there are no refunds if you decide not to take the tour. You can also transfer or gift your tour to someone else if you wish.
Our tours take place outdoors, rain, snow, or shine. Please check the forecast and dress for the weather. In rare cases of serious inclement weather, we may cancel the tour and offer you the opportunity to reschedule or receive a full refund.
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