to Fulton Street — Transit Center, or r to Cortland Street.
One of NYC’s oldest public buildings still in use, St. Paul's Chapel is a block from where the Twin Towers fell, but the building was miraculously unharmed. St. Paul’s Chapel served as a rescue center for victims and a repository for mementos shared by loved ones and friends from around the world. Some of these mementos are still visible today, making the chapel a great place to start our tour.
The 9/11 Memorial commemorates the lives lost in the World Trade Center attacks and the heroes who rushed in to help. Here, you can see the largest artificial waterfall on the continent, “Reflecting Absence,” filling the footprints of the Twin Towers. In the distance, admire the new World Trade Center and Freedom Tower that show how New York rebuilt after 2001.
Your self-guided visit to Freedom Tower begins in the lobby with "Voices," a film dedicated to the men and women of the Twin Towers and Freedom Tower. Afterward, take the "Sky Pod" elevator up 1,250 feet to the One World Observatory. The observation deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining. Best of all, you can see the NYC skyline stretching across all of Manhattan.
Each guide's experience of that day is unique, and therefore so is each tour. In addition to the stops above, you may stop at other sites connected to Ground Zero. These include the FDNY Memorial Wall, the Oculus at the entrance of the WTC Transportation Hub, the famous Survivor Tree, the Brooks Brothers building that served as a temporary morgue, and the Millennium Hotel, where the FBI later thwarted another attack on the city.
Yes, the tour is accessible for both wheelchairs and strollers.
Yes, our guided tour of Ground Zero is appropriate for all ages. The subject matter is covered sensitively, and we’ve had many families enjoy our tours over the years. Kids 4-12 can join our tour at a reduced rate.
This tour includes admission to Freedom Tower and its observation deck, the One World Observatory. Your visit to Freedom Tower is self-guided, but your guide will prepare you by telling you more about the new One World Trade Center. If you want to visit the 9/11 Museum as well, we recommend our all-access tour option.
Tips are always appreciated by our guides but never expected. They should be given if you believe your guide did an outstanding job and want to show your appreciation.
to Fulton Street — Transit Center, or r to Cortland Street.
Note that traffic may be unpredictable and could cause you to miss the tour.
Open MapThe guided portion of our tour ends at the 9/11 Memorial (about 4 blocks from the meeting location). Your visit to the observatory will be after the tour.
Please arrive at least 15 minutes early as we start on time. We can’t guarantee latecomers will be able to catch up and join the group.
When you arrive, just tell the guide your name at check-in. No need to print out anything.
We offer a 100% refund for the guided portion of your tour up to 24 hours before your tour start time. We also offer free rescheduling up to 24 hours before your tour start time. However, attraction tickets cannot be rescheduled or refunded as they’re issued for the time and date provided.
After you’ve rescheduled your tour once, there are no refunds if you decide not to take the tour. You can also transfer or gift your tour to someone else if you wish.
Our tours take place outdoors, rain, snow, or shine. Please check the forecast and dress for the weather. In rare cases of serious inclement weather, we may cancel the tour and offer you the opportunity to reschedule or receive a full refund.
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