We meet inside the Oculus. Go to Level C2. Your guide will be wearing an orange hat and standing by the L’Arte del Gelato stand.
"I got a ride over to Manhattan in an ambulance that was heading over from a local hospital, as thousands were crossing the opposite way into Brooklyn to escape the chaos..."
What’s Included
9/11 Memorial
The 9/11 Memorial commemorates the lives lost in the World Trade Center attacks and the heroes who rushed in to help. Here, you can see the largest artificial waterfall on the continent, “Reflecting Absence,” filling the footprints of the Twin Towers. In the distance, admire the new World Trade Center and Freedom Tower that show how New York rebuilt after 2001.
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One World Observatory
Enter the stunning Freedom Tower lobby and take the Sky Pod elevator up 1,250 feet to the One World Observatory. The observation deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining. Best of all, you can see the NYC skyline stretching across all of Manhattan.
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More at Ground Zero
Each guide's experience of that day is unique, and therefore so is each tour. In addition to the stops above, you may stop at other sites connected to Ground Zero. These include the FDNY Memorial Wall, the Oculus, the Survivor Tree, the Brooks Brothers building that served as a temporary morgue, St. Paul's Chapel, and more.
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"I was typing a reflection paper due in class that day when my best friend’s mom messaged me on AOL asking to me to look out my dorm room window to see if the World Trade Center was bombed."
Worth every penny we paid to get something other than a media-driven, sensational perspective on our history. Tony was there.
Robert
I think it was the best tour of all my travels over the past 30 years.
Juliya
You had a wealth of information that was well appreciated by myself and the high school boys that attended.
Tim
FAQs
Does this tour cover the One World Observatory and 9/11 Museum?
This tour includes admission to the One World Observatory at Freedom Tower. If you want to visit the 9/11 Museum as well, try our 9/11 Ground Zero All Access Tour.
How does the One World Observatory visit work?
This experience includes a ticket for self-guided access to the observatory at One World Trade Center (aka Freedom Tower). OWO has not only amazing 360-degree views by day and night but also interesting exhibits such as the Horizon Grid and the See Forever Theater.
How much walking is there?
We cover less than a mile at a leisurely pace, and the walking route is fairly level.
Is the tour good for kids?
Yes, our Ground Zero tour is appropriate for all ages. The subject matter is covered sensitively, and we’ve had many families enjoy our tours over the years.
Is this tour wheelchair and stroller accessible?
Yes, this tour, including the museum and observatory, is accessible for strollers and wheelchairs.
Are gratuities included?
Tips are always appreciated but never expected. They’re a great way to tell your guide they did an awesome job and show your appreciation.
Getting Here
Nearest Subways
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By Car
Note that traffic may be unpredictable and could cause you to miss the tour.
Open MapTour Ending Point
The guided portion of our tour ends at the 9/11 Memorial (about 4 blocks from the meeting location). Your visit to the observatory will be after the tour.
Know before you go
When to arrive
Plan to show up 15 minutes early. The tour starts promptly, and you may not be able to catch up if you arrive late.
Cancellation policy
We understand plans change. We offer a 100% refund or the option to reschedule up to 24 hours before your tour start time. Cancellations within 24 hours aren’t eligible for refunds or rescheduling.
Weather
Our tours run rain or shine, so please check the local forecast to plan. In rare cases when we have to cancel for extreme weather, we’ll offer you the chance to reschedule or give a full refund.
from $79
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