Skip to content
Book Now

25

9/11 Ground Zero With One World Observatory

Our insider-led tour followed by admission to the tallest skyscraper in America

Highlights

  • Learn about the events of 9/11 from a New Yorker who lived it.
  • Feel the emotion of the various sites, from St. Paul’s Chapel to the FDNY Memorial.
  • Stand in awe at the Reflecting Absence pools as your guide explains their meaning.
  • Stand on top of New York at the One World Observatory in Freedom Tower.

“I looked outside and could not believe what I was seeing — black smoke rising from where the towers once stood.”

- Sandy, Ground Zero tour guide

What you’ll do

Begin with a guided tour of Ground Zero, hearing firsthand stories from your guide and learning about the events of 9/11.

 

We start at St. Paul’s Chapel, which miraculously survived the falling debris, even though it’s only a bl...

Begin with a guided tour of Ground Zero, hearing firsthand stories from your guide and learning about the events of 9/11.

 

We start at St. Paul’s Chapel, which miraculously survived the falling debris, even though it’s only a block from where the Twin Towers collapsed. The church was a landmark even then, known as the city’s oldest continuously used public building. But in the aftermath of 9/11, it became even more — a rescue center for victims, a bulletin board where families posted notices of their missing loved ones, a gathering place for recovery workers. Today, it stands as a living memorial.

 

Follow your guide to the 9/11 Memorial, where you’ll pause to pay your respects and learn about its many symbolic elements. One of the most famous of these, Michael Arad’s “Reflecting Absence” is the largest manmade waterfall in the country, pouring endlessly into the empty footprints of the Twin Towers and inscribed with the names of those who died in the attacks.

 

Each guide’s experience of 9/11 is unique, and so is each tour. In addition to the stops above, you may visit other sites at Ground Zero. These include the FDNY Memorial Wall, the Survivor Tree, the Brooks Brothers building that served as a temporary morgue, and the Millennium Hotel, where the FBI thwarted another attack on New York. Your guide may also stop into the Oculus, the grand entrance to the WTC Transportation Hub.

 

After your tour of the 9/11 Memorial, continue for your self-guided visit to the One World Observatory. Located inside Freedom Tower, the tallest skyscraper in the Western Hemisphere, the observatory was built after the destruction of the World Trade Center. You’ll climb aboard the SkyPod, an elevator that shows you a time-lapse of NYC while whisking you 1,250 feet in the air to the three-level observation deck. This attraction includes a theater, educational displays, dining, and incredible views of Manhattan. It’s the perfect way to end your visit to Ground Zero.

Itinerary

  • St. Paul’s Chapel

    A historic church at Ground Zero that miraculously survived the falling debris
  • 9/11 Memorial

    Where you can pay your respects to those who lost their lives on 9/11 at the World Trade Center
  • One World Observatory

    The 360-degree observation deck at Freedom Tower

Reviews

Our tour guide Jason was wonderful. He shared stories about several of the heroes on one of our country’s darkest days. I’ve visited before and still learned new things.
— Tricia
Paul Kelly was a terrific guide. He shared lots of personal stories that brought the tour alive. Would highly recommend.
— Colette
Our wonderful guide, Jim, provided a perfect balance of factual information with his own compelling personal story that brought everything to life for our kids and for us that the history books could not.
— KK
Glad I chose the memorial tour and One World Observatory! It was exactly what I was hoping it would be. Jacklyn, our guide, did a great job telling us stories and explaining the memorial and surrounding areas. Lots of wow moments.
— Briana
Ray gave us an amazing and informative tour. He was so thorough and made this difficult subject very interesting. Finally we visited the One World Observatory, which was absolutely sensational.
— Martin
Daniel, our guide, was extremely informative, and his personal experience of that fateful day was very emotional. The One World Observatory is a must. It’s truly amazing — on a clear day you can see for miles.
— Olivia

Meeting point

We meet outside St. Paul’s Chapel at 209 Broadway. The cross streets are Fulton and Vessey.

Getting here

Nearest Subways

1 2 4 5 A C J Z

to Fulton Street — Transit Center,

or r to Cortland Street.

Ending point

The guided portion of our tour ends at the 9/11 Memorial (about four blocks from the meeting location). Your self-guided visit to the observatory is after the tour.

FAQs

Is the tour accessible?

Yes, the tour is accessible for both wheelchairs and strollers.

Is the tour appropriate for children?

Yes, our guided tour of Ground Zero is appropriate for all ages. The subject matter is covered sensitively, and we’ve had many families enjoy our tours over the years. Kids 4-12 can join our tour at a reduced rate.

Does this tour cover the 9/11 Museum or Freedom Tower?

This tour includes admission to the One World Observatory. Your visit there is self-guided. If you want to visit the 9/11 Museum as well, try our 9/11 Ground Zero All Access Tour.

How will I get my tickets for the observatory?

Your tour concierge will give you your tickets for the One World Observatory when you check in for your tour, so it’s important to arrive early to make sure you don’t miss your tour.

Is the tour good for kids?

Yes, our Ground Zero tour is appropriate for all ages. The subject matter is covered sensitively, and we’ve had many families enjoy our tours over the years.

What is the cancellation policy?

We understand plans change. We offer a 100% refund or the option to reschedule up to 24 hours before your tour start time. Cancellations within 24 hours aren’t eligible for refunds or rescheduling.

When should I get there?

Plan to show up 15 minutes early. The tour starts promptly, and you may not be able to catch up if you arrive late. When you arrive, just tell the guide your name at check-in. No need to print out anything.

What if it rains?

Our tours run rain or shine. If there’s extreme weather and we have to cancel, you’ll get a full refund.

Are gratuities included?

Tips aren’t included but are always appreciated by our guides. If you think your guide did an outstanding job, a tip is a great way to show that.

$79 per adult €69 per adult £61 per adult C$112 per adult A$122 per adult

  • NYC insiders
    Personal stories of September 11th
  • Top-rated
    Thousands of reviews averaging 5 stars
  • Free cancellation
    Flexible scheduling and refunds